Our mousepads are made-to-order, ensuring a unique and customized product. However, this means that production and shipping may take longer than typical products. We apologize for any inconvenience and appreciate your patience as we deliver a high-quality, personalized mousepad.

Our refund policy stipulates that solely unopened products accompanied by visual evidence of the original packaging will be considered for a refund. If these prerequisites are not met, we regret to inform you that your request for a refund will be rendered void.